Mastic Masters
Two Year Limited Warranty
What is Covered
This warranty covers any defects in materials or workmanship, Includes coverage for replacement of sealant materials which fail to achieve water tight seal, exhibit loss of adhesion or cohesion, or do not cure, provided sealant has been installed per manufacturer’s
recommendations, with the exceptions stated below.
How Long Coverage Lasts
This warranty runs for two years from the date your mastic is installed.
What is not covered
Warranty Exclusions: Failure resulting from excess movement, concrete shrinkage, structural cracks
or defects, faulty construction, faulty design, faulty materials (other than joint sealants), improper
installation, misuse of structure, settlement, or accident, fire, or other casualty or physical damage. This warranty does not cover any drainage issues after product installation.This warranty does not cover fading or discoloration caused by any harsh chemical spills or motor vehicle fluids. This warranty does not cover clean up if mastic is stepped in by residents or pets, with in the first 24hrs. (service fee may apply for clean up and repairs) Mastic Masters will tape off most areas to prevent traffic flow.We do not warranty color variance from color chart! The final cured color of the actual product may vary!
What Mastic Masters Will Do
Mastic Masters will repair any mastic that proves to be defective in materials or workmanship. In the event repair is not possible, Mastic Masters will either replace your mastic with new mastic or refund the purchase price of the non repairable area, whichever you prefer.
How To Get Service
Contact our web site on the contact page @ www.masticmasters.com or by phone 713.907.8410. A service representative will come to your home and take any necessary action to correct problems covered by this warranty.
How State Law Applies
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
The Mastic has a Service life between 5 to 20 years, after the 2 year warranty expires and the Mastic becomes damaged in any way, we will be able to repair or replace the damaged area for a fair service fee! Contact us about the service fee @ 713.907.8410 or info@masticmasters.com
Thank You!
Mastic Masters was contracted to seal up the expansion joints in your deck/drive/walkway/parking lot and Pool *We use a rubber epoxy sealant called mastic that will setup over 12 to 24 hours depending on the temperature. Please note that it’s normal to be slightly tacky to the touch until it cures over several sunny days. It’s fine to resume any activities after 24 hours in most situations.The Mastic is very durable at tempertures at -40 degrees F and up tp 180 degrees F! If you need further information or have questions, please phone us or visit our website:
Cell Phone Mark (713) 907-8410
